Public and Not for Profit Sector Services

The problems of government today seem insurmountable:

  • rising costs,
  • slashed budgets,
  • failed IT projects,
  • critical mistakes,
  • low morale,
  • low customer satisfaction,
  • labor-management strife,
  • long lines,
  • huge backlogs.

So how can we begin to solve all these problems? By recognizing that they are all symptoms of one problem: capacity. (Ken Miller, Extreme Government Makeover)

The single focus of Converge public and not-for-profit sector service offering is building capacity. Capacity is the root cause of performance problems so its only by improving capacity that government and not-for-profit performance will be improved. Specific services include:





program evaluation

public consultation

policy analysis


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