Converge Consulting Group Inc. is one of Canada's successful independent management consulting firms. We have been consulting  to clients for twenty years -- first under The Gerst McLean Group and subsequently as Converge Consulting Group Inc.

Since inception, Converge has supported clients in managing change and improving organizational and operational performance. Today, we are recognized as leaders in these fields. Our approach to Quality Function Deployment (QFD) in the public sector, was cited as a Global Best Practice by the International Journal of Quality and Reliability Management in 2004. Converge is also listed by Industry Canada as a Lean and Six Sigma specialist consulting resource to high performance manufacturing ( http://strategis.ic.gc.ca ).

Then, of course,there is our leading approach to change management, Practitioner of Change (PoC). PoC has become one of the most widely recognized and accepted approaches to embedding effective change management into organizations. PoC clients range from Shell Oil to Qantas Airlines to the Calgary Health Region with PoC programs delivered in Europe, Australia and in the United States and Canada.

An established reputation for excellence. As some of the information above indicates, we have built a reputation for excellence in our practice areas. Our work has been published in technical journals, recognized as global best practice and made headlines. More importantly, however, our reputation for excellence is strongest with our clients. Virtually all of the work we do is with repeat customers and through referrals.

Converge works with you as a partner for change. Productive change will only come about if we work with you and engage you and other key people in the organization with the task at hand. Solutions muststick and be sustainable, which means they become part of the way things are done rather than something imposed upon you from the outside.

We really are different. You may find working with Converge a bit different from other consulting firms.

• First, we don't tell you what you want to hear -- we give you the facts. A commitment to providing you with direct, honest feedback on the area of engagement is a characteristic of our work and embedded in Our Guiding Principles.
• Second, we make no claim to having secret hidden knowledge or some magical model buried in the back office. Transparency guides our work. We publish our methodologies in peer reviewed journals and have published books on process improvement approaches and performance measurement techniques. We don't sell magic, we sell expertise that works like magic.
• Third, we are connected to the real world. If you are looking for the latest pop management fad, or flight of consulting fancy, you may want to look elsewhere. If you have real problems or conditions that need to be addressed, talk to us. We have our feet on the ground and ready to go to work for you with the latest evidenced-based approaches.
• Lastly, we love what we do and it shows. Funny thing about people who love their work, they tend to be good at it. The first thing you will notice in talking to us is enthusiasm. We love to dive in, solve problems and generate positive results for our clients. We might even have a little fun along the way.

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