A Few Words About Us

Converge Consulting Group Inc. is one of Canada's most successful independent management consulting firms. We have been consulting to global clients across Canada, the United States, Europe and Australia for more than twenty years.

Since its inception, Converge has supported clients in leading change, improving organizational effectiveness and optimizing operational performance.We have achieved significant recognition for our work in these areas. Our approach to Quality Function Deployment (QFD) in the public sector, was cited as a Global Best Practice by the International Journal of Quality and Reliability Management in 2004. Converge is also listed by Industry Canada as a Lean and Six Sigma specialist consulting resource to high performance manufacturing ( http://strategis.ic.gc.ca ).

Then, of course,there is our leading approach to developing significant internal capability within organizations in the area of change management. The Practitioner of Change (PoC) extended learning process has become one of the most widely recognized and accepted approaches to building and embedding effective change management capability within organizations. PoC clients range from Shell Oil to Qantas Airlines. At its inception, POC was recognized by the Conference Board of Canada as a Best in Class learning process...something that we still achieve recognition for today. It continues to significantly build internal capability within organizations.


Converge works with you as a partner for change. Productive change will only come about if we work for you and with you -- engaging you and other key people in the organization with the task at hand. Soultions must stick and be sustainable.

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Converge Fundamental Operating Principles

Collaborative and Engaging Involvement and collaboration leverages the best thinking of your people. It also builds the necessary engagement that is fundamental to making improvement and change happen within organizations.

Customer Driven
The purpose of any organization is to serve its customers. Success in program delivery, process design, project management and organizational functioning is dependant on having a solid understanding of customers and delivering what those customers require in an effective and efficient manner.

Rigorous, Evidence-Based Approach
The work we do is founded on a principle of applying rigorous, evidenced-based approaches to the issue of gathering, organizing, analyzing and interpreting information.We seek quality – applying the best and latest techniques of analysis to make reliable conclusions and workable recommendations.

Purposeful
All projects need to have a well defined purpose – a clear mission and aim. The specifics will change from project to project but ultimately our aim is organization improvement -- creating productive change that lasts.

Systems Thinking, Process Focussed.

Our work is always focused on the processes, programs and systems that define how the work is done. We seek to understand and improve how these systems and processes inter-relate and function as the means to increasing organizational performance. Embedding change into the corporate DNA is what ensures change sticks.